Innovative Computing Solutions
Flat-rate managed IT & cybersecurity for Long Island & NYC 631-375-1173 support@innovacsops.com
Long Island based · NYC · remote nationwide

Reliable IT. Stronger Security. Smarter Business.

Proactive IT management, cybersecurity, cloud services and responsive support that keep your business secure, productive and ready to grow. Flat monthly rate. No break-fix surprises.

  • Unlimited help desk
  • 24/7 monitoring
  • Windows & Mac
Monitoring · NOC--:--:--
Devices248online
Patched99%
Alerts2open
SuffolkNassauManhattanBrooklyn
Monitoring 24/7
Help deskLive tickets
  • VPN drops for remote staffSample CPA office · Melville
    On it
  • Add scanner to front deskSample clinic · Suffolk
    Queued
  • Password resetSample law firm · Nassau
    Resolved
Help desk real people
SecurityWatching
Phishing link blockedMail filter · quarantined
MFA challenge passedEntra ID · trusted device
Security threats stopped
BackupsTonight
File server64%
Microsoft 36538%
Off-site copy81%
Restore test: passedImmutable
Backups tested restores
All systems protectedLive view · sample data
Proactive IT managementSecurity-focused solutionsResponsive technical supportScalable technology strategiesClear, predictable service plansMicrosoft 365Entra IDIntuneHIPAAFINRANY DFS 500Proactive IT managementSecurity-focused solutionsResponsive technical supportScalable technology strategiesClear, predictable service plansMicrosoft 365Entra IDIntuneHIPAAFINRANY DFS 500

Services

One team for everything your office runs on

Four service lines that fit together. Most clients start with Managed IT and Cybersecurity and add the rest as they grow.

01

Managed IT

Slow systems, unexplained outages and IT support that never calls back cost you every day. We act as your complete IT department for a flat monthly fee, from day-to-day help desk to long-term technology planning.

  • Remote monitoring (RMM)
  • Patch management
  • Help desk
  • Vendor coordination
Explore Managed IT
02

Cybersecurity

Small and mid-sized businesses are the main targets of ransomware and phishing. We build layered security that protects your data, supports compliance and guards your reputation. No system stops every attack; layered defense is your best protection.

  • Endpoint protection
  • Managed detection & response (MDR)
  • Identity & access
  • Security awareness
Explore Cybersecurity
03

Microsoft 365 & Cloud

Your workplace is wherever your team is. We move businesses to Microsoft 365 and the cloud securely, so collaboration improves, hardware costs drop and people can work from anywhere.

  • Microsoft 365 administration
  • Entra ID + Intune
  • Migrations
  • Licensing
Explore Microsoft 365 & Cloud
04

Backup & Continuity

Ransomware, hardware failure or one wrong click can wipe out your data. A USB drive is not a backup strategy. We provide automated, immutable backups and a tested plan to restore whole systems in minutes, not days.

  • Server and workstation backup
  • Microsoft 365 backup
  • Off-site and immutable copies
  • Continuity planning
Explore Backup & Continuity

Why choose us

A long-term technology partner, not a break-fix shop

We help organizations use technology more securely, reliably and effectively, with managed IT, cybersecurity, cloud and consulting designed around how each client actually works.

We supportHIPAAFINRASECNY DFS 500NY SHIELD Act
  1. 01

    Security first approach

    Protection is built into everything we do, not added as an afterthought.

  2. 02

    Personalized technology plans

    Your IT strategy is matched to your business goals, not a one-size package.

  3. 03

    Proactive maintenance

    We work to fix issues before they turn into downtime.

  4. 04

    Clear communication

    Plain business language, never confusing technical jargon.

  5. 05

    Local roots, regional reach

    Long Island based, serving NYC and remote clients nationwide.

What working with us looks like

From first call to fully managed

No big switch-over weekend. We learn your setup, fix what is urgent, then take over the day-to-day.

See your first 30 days
  1. Step 1

    Discovery & assessment

    We audit your infrastructure, security posture and business needs.

  2. Step 2

    Strategic plan

    You get a clear roadmap to stabilize the network and improve security.

  3. Step 3

    Seamless onboarding

    Our management tools go in and your systems get secured with minimal disruption.

  4. Step 4

    Ongoing proactive support

    Unlimited support, proactive maintenance and regular strategy reviews.

Client portal Demo

See everything we do for you, any time

Most IT companies are a black box. Every client gets a portal built on FieldHQ that shows the work as it happens.

  • Open a ticket and watch it move from queued to resolved
  • Every device with a live health dot and last patch
  • Backup status, restore tests and your security score
  • Invoices, monthly plan payments and your assessment report
  • Chat with the tech working your ticket
portal.innovativecomputingsolution.com · demo
Demo – sample data
Open tickets21 in progress
Security score86Up 9 this quarter
BackupsOKTested this week
DeviceHealthLast patch
FRONT-DESK-01Healthy2 days ago
EXAM-ROOM-03Disk 91%2 days ago
FILE-SERVERHealthy5 days ago
CFO-MACBOOKHealthy1 day ago

Response times

When something breaks, you know how fast we move

Critical network-down emergencies are handled immediately. Everything else is answered and resolved within service levels written into your contract.

PriorityExampleResponse
CriticalNetwork down, ransomwareImmediately
HighOne person can’t workPer contract SLA Owner to confirm
StandardPrinter, new user, how-toPer contract SLA Owner to confirm

By the numbers Sample

99.9%monitored uptime target
15 minaverage first response
250+devices under management
4.9average review rating

What clients say

Offices that stopped worrying about IT

Real reviews from our Google Business Profile.

Owner photo goes hereA real photo of the owner and team builds more trust than any graphic.

Why we started Owner to confirm

“Technology should drive growth, not frustration.”

Innovative Computing Solutions was founded because too many businesses were stuck with reactive, break-fix IT support. Our mission is to give businesses across Long Island and New York City the same standard of managed IT and cybersecurity that large corporations rely on.

Owner name, photo and years of experience: Not confirmed. This is where the owner’s personal note goes.

Our promise Owner to confirm

We demonstrate our value before asking for your business

The IT assessment is completely free with no obligation. Any written service guarantee (for example a first-30-days satisfaction promise) is the owner’s decision and must be confirmed before launch.

FAQ

Questions we hear first

What are managed IT services?

A proactive way to run your technology. Instead of waiting for something to break and paying by the hour, we monitor your systems 24/7, handle routine maintenance and give you unlimited help desk support for a predictable flat monthly fee.

Do you provide on-site support?

Yes. Most daily issues are fixed remotely, which gets you back to work faster, and we dispatch on site in Suffolk County, Nassau County, Manhattan and Brooklyn when hardware fails or hands-on work is needed.

How much do your services cost?

Plans are flat-rate and monthly. The price depends on your number of users and locations and your security and compliance needs. You get a transparent custom quote after the free IT assessment.

Do you support Apple / Mac environments?

Yes. Windows PCs, Macs or a mix of both are managed, secured and supported.

How quickly do you respond to support requests?

Critical network-down emergencies are handled immediately. Standard help desk tickets are answered and resolved within the service levels written into your contract.

See all questions →

Next step

Is your technology helping or holding back your business?

Request a complimentary IT assessment to find technology risks, support problems and chances to improve. No cost, no obligation.

Call 631-375-1173 · Email support@innovacsops.com